Anyone who makes a product knows that a hundred words from the maker are worth less than one from a customer.
Our WeChat has been busy lately. Some customers got back to us the day the curtain was installed, some shared videos, and some went straight out and introduced their neighbours. Today we are not writing ad copy — we are simply posting these real chat records, exactly as captured, not a word changed.
Ms Feng, Chengdu: ‘The effect is really good — I hope your company goes from strength to strength’
Ms Feng lives in Jinjiang Dayuan, Chengdu. A few days after the ESEC curtain was installed, she messaged us unprompted:
‘The effect is really good — I was just chatting with the installer yesterday.’‘Haha, excellent 😊 I hope your company goes from strength to strength.’
What moved us even more was the next line —
‘Yes — I have already recommended you to someone. He is not ready to buy yet, but he has been over to see the effect.’
Before we had even asked, she had already brought a neighbour round to see the curtain for himself.
When an existing customer puts their own reputation behind you, it is worth more than any advertisement.
Mr Yang: ‘I am not advertising for you — the cooling really is obvious’
Mr Yang had his doubts at first — after all, many people had never heard of a product like this. After installation he sent us this:
‘Mr Guo, this really does work, haha.’‘I am not advertising for you — the cooling really is obvious.’
Even the line ‘I am not advertising for you’ came from the customer himself.
Mr Yang also raised two hopes: wind resistance and width options. Let us respond to both honestly. The curtain is installed indoors, so wind is not an issue in everyday use — simply raise it when you open the window. As volumes grow we will keep iterating and broaden the range of widths.Every suggestion from a customer goes on our iteration list.
Tested on a blazing day: ‘It really does not feel hot any more — the temperature at home came right down’
This customer sent a video at almost 5:30 in the afternoon, with the sun still full:
‘The sun is strong today and it is nearly 5:30 — the effect is really good.’‘It really does not feel hot any more. Lower the curtain and the temperature at home comes right down.’‘Very good — a big improvement.’
We asked her:‘So you will not need to think about replacing the windows and glass now? 😄’
This is one of the greatest values of the ESEC curtain —
no new windows, no new glass: heat insulation can be far simpler
Every summer many households agonise: the west-facing sun is unbearable, so should we switch to thermally broken aluminium frames or Low-E glass? That runs to thousands or tens of thousands of yuan and means real construction work.
The ESEC One-Way View-Through Energy-Saving Window Curtain offers another way:
- A marked drop in perceived temperature — lower the curtain and harsh direct sun becomes soft light; the perceived room temperature falls noticeably (the three customers above are the evidence)
- No new windows, no new glass — installed on the interior side of the existing glass, with no change to your finishes and a quick install
- Insulation without losing the view — cool when lowered, view restored when raised, no need for lights in daytime
- Far cheaper than replacing windows — the price of one curtain solves a whole summer of west-facing sun
A Closing Word
We are a young company, and the product is still iterating generation by generation (the suggestions Mr Yang raised are already being addressed). But when Ms Feng introduces her neighbours unprompted, when Mr Yang says ‘I am not advertising for you’, and when customers post videos of a cool room on a blazing day — we know we are on the right path.
If your home has a glass-insulation problem, come and talk to us.